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Terms & Conditions   Privacy Policy
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Terms & Condition

  • The contents of this website may include inaccuracies or typographical errors. Changes and updates to the website may be made at any time. Packages, prices and service offerings are liable to change at the instance of Ethen Teleinfra. Inclusion and deletion of channels and services is at the sole discretion of Ethen Teleinfra. No Refund of fixed duration pack is allowed and Cancellation of payment transaction is allowed.
  • This website may contain links to other web sites operated by third parties. You acknowledge that the website owner is providing these links to you only as a convenience.
  • You further acknowledge that the website owner is not responsible for any content of any such linked site or any further link contained in a link site, or any changes or updates to such sites. You specifically agree that the website owner shall not be responsible for unauthorized access to or alteration of your transmissions or data, any material or data sent or received or not sent or received, or any transactions entered into through the website. You specifically agree that the website owner is not responsible or liable for any threatening, defamatory, obscene, offensive or illegal content or conduct of any other party or any infringement of another’s rights, including intellectual property rights. In no event shall Ethen Teleinfra be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the website, with the delay or inability to use the website or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the website, or otherwise arising out of the use of the website, whether based on contract, or otherwise, even if Gazon India as the website owner has been advised of the possibility of damages.
  • Ethen Teleinfra does not endorse in anyway any advertisers/ contents of advertisers on its webpages. Please therefore verify the veracity of all information on your own before placing any reliance on such information.
  • This agreement is governed by the laws of republic of India. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in Mumbai, Maharashtra, India in all disputes arising out of or relating to the use of the website. Use of the website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree to indemnify and hold the website owner, its subsidiaries, affiliates, officers and employees, harmless from any claim, demand, or damage, including reasonable attorneys’ fees, asserted by any third party due to or arising out of your use of or conduct on the website. The website owner reserves the right to disclose any personal information about you or your use of the website, including its contents, without your prior permission if the website owner has a good faith belief that such action is necessary to:
    (1) conform to legal requirements or comply with legal process;
    (2) protect and defend the rights or property of the website owner or its affiliated companies;
    (3) enforce the terms of use; or
    (4) act to protect the interests of its members or others.
    If any part of this disclaimer is determined to be invalid or unenforceable pursuant to any applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, the terms and conditions of this disclaimer constitutes the entire agreement between the user and the website owner with respect to the website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and the website owner with respect to the website and the information contained therein .
  • This website, its appearance and contents is proprietary to Ethen Teleinfra, and is copyright protected.

ETHEN TELEINFRA PVT LTD

Our Location: BLDG NO. 9, A/502, CTS 139 PT, OMKAR CHS LTD M G ROAD,NEAR VIPUL JEWELLERS GALLI, MITHA NAGAR,GOREGAON WEST, MUMBAI,Goregaon (Mumbai),Goregaon West,Mumbai-400104,Maharashtra

Privacy Policy, Cancellation & Refund Policy

Retention

The information so collected shall be retained only for a limited duration necessary to fulfill the purposes outlined herein unless a longer retention period is required or permitted by law and only for the purposes defined above. Once the purposes are achieved, all information is deleted in a safe and secure mode.

Location Services

The Portal, its licensees and agents, may access, collect and analyse your usage of the Portal and other information related to your location on a regular basis through Bluetooth and Wi-Fi signals and other technologies and data for the performance of the services provided by the Portal and to help improve the design, functionality, performance, and content of the Portal. In order to collect geo-location information, the location settings must be enabled on your Device. Therefore, in some cases, the Portal may request that you enable the location settings.

Except in cases where any specific services requested by you require or involve personal identification, the Portal collects location data anonymously and in a form that does not personally identify you. By using the Portal, you agree and consent to transmission, collection, maintenance, processing and use of your location data and queries to provide and improve such services of the Portal.

Cookies

We place both permanent and temporary cookies in your Device’s hard drive. Information collected by cookies and other technologies are treated as non-personal information. However, to the extent that IP addresses or similar identifiers are considered personal information by local law, we treat any information linked to such identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we will treat the combined information as personal information.

Other Information the Portal Collects

The Portal also may collect other information about you in ways that the Portal describes to you or otherwise with your consent. You can choose not to provide us with certain types of information, but doing so may affect your ability to avail and/or use some services.

At the time of installation of the Portal, the Portal will require your permission to enable it to find the location of your Device, modify or delete SD card contents, read phone statistics and identity, mount and un-mount file systems, etc. You acknowledge that you agree to providing such information to the Portal.

Third Party Applications, Websites & Services

The Portal may include links to other websites/Applications or may display advertisements from third parties and other content that links to third party websites. Such websites/Applications are governed by their respective privacy policies, which are out of our control. Once you leave our servers, use of any information you provide is governed by the privacy policy of the operator of the website/Application you are visiting. That policy may differ from that of the Portal. If you can’t find the privacy policy of any of such websites/Applications via a link from the website’s homepage, you should contact the relevant website/Application directly for more information. We are not responsible for the privacy practices or the content of such third party websites.

We may use third-party advertising companies to serve ads when you visit the Portal.

Access, Correction, and Deletion

The Portal strives hard to keep its records updated and accurate with your latest information. You shall be responsible to ensure that the information or data you provide from time to time is and shall be correct, current and updated and you have all the rights, permissions, and consents to provide such information or data.

You may note that deletion of certain information or withdrawal of consent may lead to cancellation of your access to the Portal or your access to certain features and services of the Portal. Additionally, we may not be able to process your request of correction, updating or deletion, in case the same is not supported by valid documents or data retention is required by the applicable law or law enforcement requests or under any judicial proceedings or it is extremely difficult to implement (such as requests related to backup copies or if a new system is required to process the request or change of technical design) or risks the privacy of other users.

Queries and Complaints

We are committed to protect your personal information collected and processed by us and look forward to your continued support for the same. In case of any feedback or concern regarding protection of your personal information, or any privacy-related feedback or concerns, you may visit https://ethen.synnefoims.com/synnefoclient.

Email Opt-Out

You can opt out of receiving our marketing and promotional emails. To stop receiving our marketing and promotional emails, please email support@ethen.com. It may take about 5 days to process your request. Even if you opt out of getting marketing and promotional messages, we will still be sending you transactional messages through email and SMS about your payments for our services.

Cancellation & Refund Policy

Our services are non-refundable as stated at the time of purchase on https://ethen.in/.

Ethen Teleinfra Pvt Ltd is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you.

Please contact Ethen Teleinfra Pvt Ltd at support@ethen.com for any questions related to our policy, or simply to let us know how we can help.

ETHEN TELEINFRA PVT LTD

BLDG NO. 9, A/502, CTS 139 PT, OMKAR CHS LTD M G ROAD, NEAR VIPUL JEWELLERS GALLI, MITHA NAGAR,
GOREGAON WEST, MUMBAI, Goregaon (Mumbai), Goregaon West, Mumbai-400104, Maharashtra

Email: info@ethen.in
Phone: 8069833536